1. About This Privacy Notice
    This is our privacy policy. This policy sets out how we will make use of any personal data we collect from you as a visitor to our website, as a member or a licensee. It also describes your data protection rights, including a right to object to some of the processing which we carry out.
  2. What Is The GDPR? Who We Are?
    The General Data Protection Regulation is a piece of EU legislation that has been introduced by the EU and will come into force in all EU Member States on the 25 MayAs the legislation will enter into force before the UK leaves the EU, the legislation will have an effect in the UK.
    Our site address is
    Our company name is Instrueman LTD / 12737138 / England
    Our registered address is 85 Great Portland Street London W1W 7LT
    Our Data Protection Officer can be contacted at
  3. Information You Provide Us
    We may collect and process the following information about you:
    In general, you can visit without providing us with any information about yourself directly. In order to register on our Platform and become a user, you will be required to provide information such as your name, address, telephone number, password, email address, device information, and payment information. 
    In addition to the information which we collect about you from your use of, or inputting of information into this website, we hold other information about you, such as your contact details, repertoire records, application forms, voice recordings of telephone calls with you, correspondence with us and documents which support your application (e.g. proof of identity).
  4. Use Of Information
    We will use the information set out above for the following purposes:
  • verifying your identity;
  • taking payments from you;
  • processing applications for membership
  • dealing with complaints and otherwise providing customer services to you.
  • to provide services you have requested (including membership services);
  • to verify music usage under the terms of a licence, or establish whether a licence is required;
  • to respond to any comments, complaints, enquiries or requests you may send us, and to send you important information about you or your account;
  • to personalise our website, products or services for you;
  • to maintain and administer licensee and membership records;
  • to investigate any complaints received from you or from others, about our website or our services;
  • to conduct market research and for strategic development/business intelligence purposes, to improve our service to you;
  • to exercise our contractual rights (such as those established under the Membership Agreement and licence agreements);
  • to monitor, improve and protect our products, content, services and websites, both online and offline;
  • to conduct marketing (where consent is not required).
  • for legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).

Where you give us consent:

  • we will send you direct marketing by email in relation to our services, news and events or other products and services provided by us, our affiliates and carefully selected partner organizations although these emails and/or SMS messages will always come from us
  • every email will contain a link to be able to opt-out of receiving it. We may still send important messages regarding administrative matters, updates, disputes, and customer service issues that are required to provide the Services. We will retain personal information we process on behalf of our Customers only for as long as needed to provide our Services or to comply with our obligations.
  • we place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used; and on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
  1. Cookies
    We use cookies and other tracking technologies on our website and in some of our emails. For more details on the cookies and tracking technologies that we use, and the purposes for which we use them, see our Cookie Policy; We use cookies to personalise content and ads, to provide social media features, and to analyse our traffic. We also share information about your use of our site with our social media, advertising, and analytic partners.
  2. Who We Share Your Personal Information With
    Information about website users and members may be shared with third-party service providers.
    Your Personal Information may be processed by us in the country where it was collected as well as other countries, including the United States.
    We will disclose your information and co-operate with appropriate bodies and authorities in good faith  where we are required to by law, a court order, a regulatory authority, or otherwise, including with the police, trading standards, regulatory authorities or other relevant
  3. Retention Of Your Information
    We keep your information for no longer than necessary for the purposes for which it is processed and/or as required to comply with applicable laws.
  4. Changes to this privacy policy
    Any changes we make to our privacy policy will be posted on this page.  Please check to see if any updates or changes have been made. This policy was last reviewed on
  5. Other websites
    Our website may contain links to other websites which are outside our control and are not covered by this policy. We encourage you to read the privacy policies on the other websites you visit.
  6. Your Rights
    You have the right to ask us for a copy of your personal data;
    to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to share (port) this data to another controller.
    To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at
  7. Contact Us
    If you have any questions about this privacy notice, or if you wish to exercise your rights
    you can contact us an email at